About me

A friendly and dedicated Digital Project Manager, Analyst and lecturer with 12 years’ experience of working within the third sector in a range of different roles. I am an avid design thinker experienced in developing tools and processes using Google Workspace, Microsoft 365, and Business Intelligence tools to enable teams to become digitally mature. 

Achievements

• Received a Clinical Research Network award for developing several local tools and processes which I later developed into very successful national initiatives during my time at the NIHR Clinical Research Network Greater Manchester.

• Received ‘Best Poster’ award at Salford Post-Graduate Academic Research Conference 2023.

• Began studying towards a PhD at the University of Salford in September 2022.

• Lecturing at The University of Salford.

• Attended 'Cumberland Lodge - Beyond the PhD'

Key Skills

• Project Management | Business Intelligence | Data Visualisation | Research | Presenting | Stakeholder Engagement | Process Mapping | Design Thinking | Data Analysis | Data Management | | Agile Development | Public Sector

• Prepare and confidently deliver detailed presentations and live software demonstrations to large numbers of stakeholders.

• Deliver software training to a range of professionals both face to face and online.

• Accurately analyse and compile complex data, presenting it in a way that it is visually engaging and useful to the stakeholder.

• Excellent interpersonal and communication skills

• Good time management skills; able to work to strict deadlines and effectively manage workload

• An agile worker and design thinker

• Attention to detail

Digital Skills

• Confident and experienced in all Microsoft Office Applications, including Microsoft 365, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Access, Microsoft SQL, Microsoft PowerBI

• Google Workplace (G-Suite), Google App Script

• Kanban

• Qlik View Applications, QlikView Design and Data Management

• PowerBI

• Tableau

• Confident in using NHS Patient Management Software as well as Oracle Procurement Software

Work Experience

Senior Analyst                                                            University of Leeds                                         2022 – Present

• The development of data visualisations in both Qlik View and Qlik Sense

• Answer data queries to both internal and external stakeholders, including data for parliamentary questions.

• The development of digital tools that use national health data sets.

• Create and present reports containing complex information that enables decision-making to a range of stakeholders

• Undertake modeling exercises to assist the NIHR CRN Executive team to assess different ways of using data

• Training and demonstrations of digital solutions

Hourly Paid Academic                                              University of Salford                                                    2022 – Present

• Proving support and delivering seminars to undergraduate students regarding business intelligence and Power BI

Senior Analyst                                        Greater Manchester Health and Social Care Partnership            2021 - 2022

• The development and management of digital projects

• Creation and development of Business Intelligence Tools

• Stakeholder engagement

• Training and demonstrations of digital solutions

• Analysis and reporting of personalised care metric

• Create digital solutions to automate administrative tasks using Microsoft tools

• Support the team with any digital initiatives

Digital Project Manager                        Manchester University NHS Foundation Trust                                       2020 – 2021

• The development and management of digital projects

• Creation and development of Business Intelligence Tools

• Stakeholder engagement

• Training and demonstrations of digital solutions

• The creation of recruitment performance reports

• Create digital solutions to automate administrative tasks

• Present digital solutions at both regional and national meetings

• Support the organisation with any digital initiatives

Senior Information Data Officer                Manchester University NHS Foundation Trust                                   2018 – 2020

• Creation and development of Business Intelligence Tools

• Stakeholder engagement

• Training and demonstrations of digital solutions

• The creation of recruitment performance reports

• Data quality

• Support research trial recruitment uploads

Information Data Officer                       Manchester University NHS Foundation Trust                                    2016 – 2018

• The creation of recruitment performance reports

• Data quality

• Support research trial recruitment uploads

• Provide training for Google Workspace and the Open Data Platform

Theatre Officer Administrator              Liverpool Heart and Chest Hospital NHS foundation Trust             2014 – 2016

• Manage the cardio thoracic theatre reception

• Monitor theatre equipment and supplies

• Procure theatre equipment and supplies, including heart valves

• Data input into theatre management system

• Perform audits of theatre equipment usage

Office Administrator / Receptionist                                       Garswood Surgery                                                       2011 – 2014

• Manage the surgery reception and phonelines

• Enter EmisWeb codes

• Handle both incoming and outgoing mail

• Manage the recall system, ensuing patients are reminded about appointments